Cancellation and Refund Policy


  
   
Driving Lessons:

We require a 24 hour cancellation notice for all driving lessons. You will need to contact your assigned instructor for any driving cancellations. Contact information for each instructor can be found under the “contact us” link on the home page. In the event of a cancellation on our end such as inclement weather your driving instructor will contact you directly with as much notice as possible. Any driving cancellation notice not given within the 24 hour period will result in a missed lesson fee as outlined below:

1 hour driving lesson and 1 hour observation $45

2 hour driving lesson $90

Preceding lesson will not be booked until such missed lessons are paid in full. Certificate of completion as required by the state will not be issued with any outstanding balance. Cancellation of observation hours will not result in any additional fees.

Classroom Lessons:

Student must attend all cases to complete state requirements (as the RMV requires all classes must be attended) If a student missed a class, the student must make up the module that was missed totaling the 30 hours and 15 modules. Student will be given a schedule of next available classes offered for any class they missed. No charge for any missed classes, certificate of completion requires all 30 hours of classroom to be completed.


Parent Class

A mandatory parent/guardian driver education class is included within the driver education program. Parents/Guardians will be educated in the content of driver education curriculum, “JOL” junior operator’s license, laws and restrictions, as well as driving skills and behaviors your child should be learning. There is one parent class offered with each driver education class offered. Parent will receive a certificate of completion upon completion of class which will be valid for 5 years, exempting them from taking the class again for other children in the family.

Road Test

To cancel an off site road test, you must give two week notice, if not the student will forfeit the road test fee of $125 and will be charged $35 (road test fee) by the RMV. Please note that the RMV does not allow double booking of the road test. If you have another test scheduled anywhere else you must cancel that road test prior to booking with “Jump Start Driving School”. Off-site road tests are scheduled when we have 22 students who are eligible and paid for the road test. We currently have a test at “Jump Start Driving School” approximately every month.

Refund Policy

You are entitled to a full refund on any service with required notice stated above. Request for refund must be submitted in writing by email to the following address “Jump Start Driving School”. Jump Start Driving School will issue a refund within 30 days of the written request.
You will not be eligible for a full or partial refund once any instruction or driver education course or any driving package has been started.

IMPORTANT

All services must be completed within two years of enrollment as required by the RMV. After two years, money is non-refundable and services are forfeited. There are no refunds after courses or lessons have started.